Job Description
Join the Premier Hospitality Team in San Francisco!
The Grand Sterling Hotel is seeking enthusiastic individuals to join our front-of-house operations. We are looking for friendly, detail-oriented candidates to fill entry-level roles with flexible shift work options. If you are looking to start a rewarding career in the hotel industry, this is the perfect opportunity for you.
Why Join Us?
- Competitive starting pay ($18+/hr)
- Health, dental, and vision insurance
- Employee dining discounts and free parking
- Comprehensive training programs
- Opportunity for rapid advancement
We offer a dynamic work environment where every guest interaction matters. Come grow with us!
Responsibilities
- Greet and check in guests warmly, ensuring a welcoming first impression.
- Manage front desk operations, including answering phones and handling inquiries.
- Process payments and maintain accurate cash registers and credit card logs.
- Assist with room service orders and coordinate with housekeeping for maintenance requests.
- Maintain the cleanliness and organization of the lobby and public areas.
- Handle guest complaints or issues with patience and professionalism.
- Support the hotel management team with administrative tasks as needed.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory for entry-level positions.
- Must be available to work flexible shifts, including evenings, weekends, and holidays.
- Strong communication skills and a positive attitude.
- Basic computer proficiency and typing skills.
- Ability to stand for long periods and lift up to 20 lbs.