Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences at our premier Orlando resort. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible schedules, and a vibrant work environment in Florida's tourism capital.
Responsibilities
- Deliver outstanding customer service to hotel guests
- Manage front desk operations including check-in/check-out processes
- Assist with housekeeping coordination and maintenance requests
- Handle guest inquiries and resolve service issues promptly
- Collaborate with cross-departmental teams for seamless operations
- Maintain cleanliness and safety standards in public areas
- Process payments and manage reservation systems
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency and POS system knowledge
- Positive attitude and customer-focused mindset
- Physical ability to stand for extended periods
- Valid Florida driver's license (if required for transportation duties)
- Must pass background check and drug screening