Job Description
Join our award-winning luxury hotel in the heart of Los Angeles as we redefine hospitality excellence. Grand Plaza Hotels seeks a visionary Executive Hotel Manager to lead our prestigious property and deliver unforgettable guest experiences. This full-time role offers unparalleled growth opportunities in one of the world's most vibrant destinations. We provide competitive compensation, comprehensive benefits, and a dynamic work culture that celebrates innovation and service excellence.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, F&B, and concierge services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue growth
- Lead, mentor, and develop high-performing hospitality teams
- Monitor financial performance, budgets, and expense control measures
- Ensure compliance with brand standards and local regulations
- Build and maintain strong relationships with VIP guests and corporate partners
- Drive property-wide sustainability and operational efficiency programs
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 7+ years luxury hotel experience with 3+ years in senior management
- Proven track record of exceeding revenue targets and guest satisfaction metrics
- Expert knowledge of hotel management systems (Opera, PMS)
- Exceptional leadership, communication, and problem-solving skills
- Certified Hotel Administrator (CHA) designation preferred
- Strong financial acumen and budget management experience
- Ability to work flexible hours including nights, weekends, and holidays