Job Description
Are you ready to kickstart your career in the vibrant hospitality industry? The Grand Tampa Bay Hotel is currently seeking energetic and reliable individuals to join our team in various entry-level positions. We offer a supportive environment where you can grow your skills in customer service, operations, and guest relations.
As part of our team, you will play a crucial role in ensuring our guests have an unforgettable stay. We value dedication, enthusiasm, and a strong work ethic. Whether you are looking for a full-time career path or flexible shift work to fit your lifestyle, we have opportunities for you.
Why Join Us?
- Competitive hourly pay starting at $15.00
- Comprehensive training and mentorship programs
- Employee discounts on dining and amenities
- Opportunities for internal advancement
Responsibilities
- Greet guests warmly upon arrival and assist with check-in/check-out processes.
- Maintain the cleanliness and organization of the front desk and lobby areas.
- Answer incoming calls and manage correspondence efficiently.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Handle guest inquiries and resolve issues promptly to ensure satisfaction.
- Assist in organizing special events and hotel functions as needed.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service or hospitality is preferred but not required for entry-level roles.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in basic computer applications and POS systems.
- A positive attitude and a willingness to learn.