Job Description
Join our award-winning team at Grand Hotel Group as an Entry-Level Hotel Staff member! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Wichita, KS. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Perfect for recent graduates or career changers looking to start in the hospitality industry.
Responsibilities
- Deliver outstanding customer service to all hotel guests
- Manage front desk operations including check-ins/check-outs and reservations
- Assist with housekeeping coordination and room status updates
- Handle guest inquiries and resolve issues promptly
- Collaborate with cross-functional departments for seamless operations
- Maintain cleanliness and organization of public areas
- Process payments and manage billing transactions
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Ability to stand/walk for extended periods
- Team player with attention to detail
- Must pass background check