Job Description
Join our award-winning downtown Cleveland hotel team immediately! We're seeking dynamic hospitality professionals for shift-based positions with competitive pay and flexible scheduling. Enjoy modern amenities, career growth opportunities, and a supportive team environment. No experience required – we provide comprehensive training!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out processes efficiently using hotel software
- Maintain immaculate guest rooms and common areas per brand standards
- Handle guest inquiries and resolve issues promptly
- Collaborate with cross-functional teams during peak shifts
- Adhere to safety protocols and emergency procedures
- Process payments and manage cash handling
Qualifications
- High school diploma or equivalent (GED)
- Flexible availability for day/evening/night shifts
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer proficiency
- Positive attitude and teamwork mindset
- Willingness to work weekends/holidays
- Valid Ohio driver's license (if transportation required)