Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent in sunny Long Beach, CA! No experience necessary – we provide comprehensive training for motivated individuals passionate about exceptional guest service. As the first point of contact, you'll create memorable experiences while developing valuable hospitality skills in a dynamic, beachside environment.
We're seeking energetic team players who thrive in fast-paced settings. Our modern hotel offers competitive pay, flexible scheduling, and growth opportunities for dedicated staff. If you're ready to launch your career in hospitality with a supportive company, apply today!
Responsibilities
- Warmly greet and register guests with professional demeanor
- Manage check-in/check-out processes efficiently using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- Flexible availability including weekends/holidays
- Must pass background check