Job Description
Join our dynamic team as a Front Desk Agent at Seattle Hospitality Group! We're seeking energetic professionals to deliver exceptional guest experiences in our downtown Seattle location. Enjoy the flexibility of shift work with daily pay and competitive hourly rates. As the first point of contact, you'll create memorable stays while advancing your hospitality career in one of America's most vibrant cities.
Responsibilities
- Manage guest check-ins/check-outs efficiently using hotel management systems
- Handle reservations, inquiries, and special requests with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns promptly and professionally
- Uphold brand standards and safety protocols
- Collaborate with team members during peak shift transitions
Qualifications
- 1+ years hospitality or customer service experience preferred
- Proficiency with hotel management systems (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and multitasking abilities
- Valid Washington state driver's license (if required for duties)
- Basic math and cash handling skills