Job Description
Join the vibrant team at Grand Milwaukee Hotel, where we blend luxury with local charm! We're seeking enthusiastic Weekend Hotel Associates to deliver exceptional guest experiences during our busiest days. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of Milwaukee's entertainment district. As a key member of our hospitality crew, you'll create memorable stays while advancing your career in the service industry. Apply today and become part of our award-winning team!
Responsibilities
- Provide exceptional guest service during weekend check-ins/check-outs and throughout shifts
- Manage room inventory and coordinate housekeeping requests efficiently
- Handle guest inquiries and resolve concerns with professionalism
- Operate hotel management systems for reservations and billing
- Assist with valet services and guest transportation coordination
- Maintain cleanliness and organization of public areas
- Collaborate with cross-functional teams for seamless operations
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and flexible shifts
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Valid driver's license (for valet duties)
- Ability to stand/walk for extended periods
- Positive attitude and problem-solving mindset