Job Description
Join our award-winning team at Mountain View Hospitality as a Front Desk Agent! We're seeking energetic individuals to deliver exceptional guest experiences at our premium Colorado Springs location. This entry-level role offers comprehensive training and career growth opportunities within the hospitality industry. Enjoy competitive pay, flexible shift schedules, and a supportive work environment. If you're passionate about customer service and ready to launch your career, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage room reservations and modify bookings as needed
- Respond to guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Execute checklists for opening/closing shift procedures
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal abilities
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Detail-oriented with multitasking capabilities
- Positive attitude and team collaboration mindset
- Must pass background check and drug screening