Job Description
Join our vibrant team at Grand Hospitality Group as a Front Desk Agent and kickstart your career in hospitality! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier Houston location. Enjoy flexible hours, comprehensive training, and a supportive environment where your growth is prioritized. Perfect for students, career changers, or anyone seeking dynamic part-time work in the heart of Texas.
Responsibilities
- Check guests in/out efficiently using our hotel management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold strict cleanliness and safety standards in public areas
- Assist with luggage and provide local area recommendations
- Resolve guest concerns promptly to ensure satisfaction
Qualifications
- No prior experience required – we provide full training!
- Strong communication and interpersonal skillsAbility to work flexible shifts including weekends and holidays
- Basic computer literacy and comfort with technology
- Attention to detail and organizational abilities
- Positive attitude and customer-focused mindset
- High school diploma or equivalent (preferred but not mandatory)