Job Description
Launch your hospitality career with Grand Plaza Hotels in the heart of New York! We're seeking passionate individuals to join our award-winning team as Hospitality Associates. This entry-level role offers comprehensive training, growth opportunities, and the chance to work in one of NYC's iconic properties. Enjoy competitive pay, benefits, and a dynamic work environment in the city that never sleeps. Apply today and start your journey in luxury hospitality!
Responsibilities
- Deliver exceptional guest experiences through personalized service at check-in, check-out, and during stays
- Assist with guest inquiries, requests, and resolve concerns promptly
- Collaborate with housekeeping, maintenance, and dining teams to ensure seamless operations
- Process reservations, payments, and maintain accurate guest records
- Uphold brand standards through cleanliness, safety, and service excellence
- Participate in cross-functional training programs to develop hospitality skills
- Support event coordination and VIP guest handling as needed
Qualifications
- High school diploma or equivalent required; college students encouraged to apply
- 0-2 years experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Basic computer proficiency for reservation systems
- Flexibility to work evenings, weekends, and holidays
- Valid work authorization in the United States