Job Description
Join our award-winning team as a Front Desk Agent at the heart of Seattle's vibrant hospitality scene! We're seeking energetic, service-minded individuals to create unforgettable guest experiences at our downtown landmark hotel. No experience needed – we provide comprehensive training to kickstart your career in luxury hospitality. Enjoy competitive pay, benefits, and a supportive team environment where your growth matters.
Responsibilities
- Welcome and register guests with professionalism and warmth
- Manage reservations and optimize room assignments
- Process payments and maintain accurate financial records
- Resolve guest inquiries and coordinate service requests
- Collaborate with housekeeping and maintenance teams
- Upsell hotel amenities and local experiences
- Maintain immaculate front desk appearance
- Utilize property management systems efficiently
Qualifications
- No experience required – training provided!
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Ability to work flexible shifts (evenings/weekends)
- High school diploma or equivalent
- Attention to detail and organizational skills