Job Description
Welcome to Apex Hospitality Solutions, where we redefine the guest experience. We are currently seeking a dedicated and professional Front Desk Agent to join our elite team in New York, NY. If you are looking for a career that offers daily pay opportunities and a dynamic work environment, this is the perfect role for you.
As a Front Desk Agent, you will be the face of our brand, ensuring every guest feels welcomed and valued. We pride ourselves on our premium service standards and our commitment to employee well-being, offering competitive hourly rates and the flexibility of shift work.
Why Join Us?
- Daily Pay Option: Get paid when you work with our instant pay feature.
- Shift Flexibility: Choose from a variety of shift patterns to fit your lifestyle.
- Competitive Pay: Earn between $18.00 and $26.00 per hour depending on experience.
Take the next step in your hospitality career today. Apply now and experience the best of New York City with a team that values your hard work.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to guests upon arrival and departure.
- Check-In/Out: Efficiently manage guest check-ins and check-outs using property management systems.
- Reservation Management: Assist with booking inquiries, modifications, and cancellations with accuracy.
- Guest Relations: Handle guest requests, complaints, and feedback promptly to ensure high satisfaction.
- Front Office Operations: Maintain the reception area, answer multi-line phone systems, and relay messages.
- Security & Safety: Adhere to all hotel safety protocols and security procedures.
Qualifications
- Experience: Previous experience as a Front Desk Agent or Receptionist is preferred.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Must be willing to work flexible shifts, including evenings, weekends, and holidays.
- Technical Skills: Proficiency in MS Office and property management software is a plus.
- Professionalism: A polished appearance and a positive, customer-centric attitude.
- Education: High school diploma or GED required.