Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent in vibrant Long Beach, CA! We're urgently seeking charismatic professionals to deliver exceptional guest experiences during morning, evening, and overnight shifts. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of California's premier coastal destinations. If you thrive in fast-paced environments and possess exceptional hospitality skills, apply today!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in PMS software (Opera, Fidelio, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and multitasking abilities
- Valid California driver's license (if required for errands)
- High school diploma or equivalent required
- Spanish fluency preferred