Job Description
Join our award-winning hospitality team as a Front Desk Agent at the heart of San Antonio! We're seeking energetic individuals to create memorable guest experiences at our downtown Riverwalk location. No prior experience required—comprehensive training provided to develop your skills in guest services, reservation systems, and local tourism knowledge. Perfect career starter with growth opportunities into management or guest relations roles.
Responsibilities
- Warmly greet/check-in guests with exceptional customer service
- Manage reservations and room assignments efficiently
- Handle billing inquiries and payment processing
- Coordinate with housekeeping/ maintenance teams
- Act as local tourism resource for guests
- Maintain accurate guest records and data entry
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided
- Proficient in basic computer systems
- Strong communication & interpersonal skills
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays