Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences at our premium Colorado Springs location. This entry-level role offers competitive pay, flexible shift schedules, and rapid advancement opportunities. Join our award-winning team where your smile and dedication are valued!
Responsibilities
- Check-in/check-out guests with efficiency and professionalism
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve service issues
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication and customer service skills
- Ability to work flexible shifts (nights/weekends/holidays)
- Attention to detail and organizational abilities
- Previous hospitality experience preferred