Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! No experience necessary—we provide comprehensive training to help you succeed. As the first point of contact for our guests, you'll create memorable experiences while working in a dynamic, fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Perfect for students and career changers seeking entry-level hospitality roles in Houston's vibrant tourism sector.
Responsibilities
- Provide exceptional guest service via phone, email, and in-person interactions
- Manage check-in/check-out procedures and room assignments
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Utilize property management software (training provided)
- Resolve guest inquiries with professionalism and efficiency
- Uphold brand standards and cleanliness protocols
Qualifications
- No prior experience required—comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Valid Texas driver's license (if required for errands)