Job Description
Join our award-winning team at Grand City Hotels and launch your hospitality career! We're seeking energetic, service-minded individuals to join our front desk operations as Front Desk Agents. No prior experience required – we provide comprehensive training to help you thrive in a dynamic hotel environment. Enjoy competitive pay, benefits, and growth opportunities in the heart of Portland's vibrant tourism scene.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage room reservations and availability via hotel software
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy (MS Office applications)
- Ability to work flexible shifts including nights/weekends
- Positive attitude and customer-first mindset
- Willingness to learn industry-specific systems