Job Description
Join our dynamic team at Grand Hotels International, where we deliver exceptional hospitality experiences around the clock! We're seeking dedicated Night Shift Hotel Associates to ensure seamless operations during evening hours. This is your opportunity to shine in a fast-paced environment while supporting guests with premium service. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contributions. If you thrive during nighttime hours and excel in customer-centric roles, apply today and become part of our award-winning team!
Responsibilities
- Provide exceptional front desk service, including check-ins, check-outs, and guest inquiries during night hours
- Monitor hotel security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams to maintain facility standards
- Process guest payments and manage cash handling procedures accurately
- Resolve guest complaints with professionalism and discretion
- Prepare nightly reports and manage reservation systems
- Assist with valet services and luggage handling as needed
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Availability to work flexible night shifts (10 PM - 6 AM)
- Strong customer service and communication skills
- Basic knowledge of reservation systems (e.g., Opera, PMS)
- Ability to handle cash transactions accurately
- Problem-solving skills with calm demeanor under pressure
- Valid Oregon driver's license for valet duties
- Ability to stand/walk for extended periods