Job Description
Join our award-winning hospitality team at the Omaha Grand Hotel as a Front Desk Agent! We're seeking friendly, energetic individuals to create memorable guest experiences—no prior experience required. Enjoy comprehensive training, flexible scheduling, and a supportive work environment in the heart of Omaha. If you're passionate about service and ready to grow your career in hospitality, apply today!
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Utilize hotel management systems (training provided)
Qualifications
- No experience necessary—comprehensive training provided
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer literacy
- Ability to work flexible hours including nights/weekends
- Positive attitude and customer-focused mindset
- High school diploma or equivalent