Job Description
Join our award-winning hospitality team as a Front Desk Agent where exceptional guest experiences meet flexible scheduling! We're seeking charismatic professionals to serve as the first point of contact for our valued guests. This part-time position offers competitive pay and ideal shift flexibility for students and career changers alike. If you thrive in fast-paced environments and possess outstanding communication skills, apply today to become the welcoming face of our Jacksonville property!
Responsibilities
- Efficiently check in/out guests while maintaining accuracy in reservation systems
- Manage room assignments and address guest inquiries with professionalism
- Process payments and handle cash/credit transactions securely
- Coordinate housekeeping and maintenance requests to ensure guest satisfaction
- Operate switchboard and relay messages promptly
- Maintain organized records of guest preferences and special requests
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with PMS systems (Opera/Marriott a plus)
- Exceptional verbal communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math skills for financial transactions
- Professional appearance and positive attitude
- Valid driver's license (for valet duties)