Job Description
Join our award-winning team at Grand Harbor Hotel, where luxury meets Southern charm in the heart of Jacksonville's vibrant coastline. We're seeking passionate individuals to deliver exceptional guest experiences in our dynamic hospitality environment. Enjoy flexible scheduling, competitive compensation, and opportunities for growth in one of Florida's premier destinations.
Responsibilities
- Deliver personalized guest services including check-in/check-out, concierge assistance, and reservation support
- Maintain pristine hotel standards through meticulous room cleaning and public area upkeep
- Handle guest inquiries with professionalism and resolve service issues promptly
- Collaborate with cross-department teams to ensure seamless operations
- Process payments and manage cash handling procedures accurately
- Uphold strict safety and sanitation protocols across all work areas
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer proficiency and point-of-sale system knowledge
- Physical stamina for standing/walking during shifts
- Valid Florida driver's license (if valet driving required)
- Ability to thrive in fast-paced, guest-focused environments