Job Description
Embark on an exciting hospitality career with Grand Bay Hotel Tampa! We're seeking passionate Front Desk Agents to create unforgettable guest experiences in our luxury waterfront property. Perfect for motivated individuals seeking hotel staff opportunities with growth potential. Enjoy competitive benefits, employee discounts, and a dynamic downtown Tampa location. No prior experience required – we provide comprehensive training!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments accurately
- Respond to guest inquiries with professionalism
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems efficiently
- Uphold brand standards and service excellence
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in fast-paced environments
- Customer service mindset with problem-solving aptitude
- Flexible availability including weekends/holidays
- Positive attitude and team collaboration spirit