Job Description
Join our dynamic team at the prestigious Oceanfront Plaza Hotel in Virginia Beach! We're seeking energetic Front Desk Agents with daily pay options to deliver exceptional guest experiences. This is your opportunity to earn immediately while working in a luxurious beachfront setting. Enjoy flexible scheduling, competitive daily rates, and career advancement opportunities in Virginia's premier hospitality destination.
Responsibilities
- Check in/out guests efficiently with attention to detail and personalized service
- Manage reservations, room assignments, and payment processing
- Respond to guest inquiries with professionalism and local knowledge
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle billing discrepancies and resolve guest concerns promptly
- Maintain accurate records using hotel management systems
- Uphold brand standards through immaculate presentation and communication
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency in hotel management software (e.g., Opera, SynXis)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Strong attention to detail and multitasking abilities
- Basic mathematical and cash handling skills
- Positive attitude with problem-solving mindset
- High school diploma or equivalent required