Job Description
Join Urban Hospitality Group as a Front Desk Agent in Portland's vibrant downtown! We're seeking energetic hospitality professionals to deliver exceptional guest experiences while enjoying our revolutionary daily pay option. Earn your wages every single day with no waiting for payday! This full-time role offers competitive pay, comprehensive benefits, and the chance to be part of Portland's premier hospitality scene. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today to start your career with us!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation software (e.g., Opera, Delphi)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling proficiency
- Valid Oregon driver's license (if required for errands)
- Positive attitude and guest-focused mindset