Job Description
Join the vibrant hospitality team at Miami Grand Hotel as a Front Desk Agent with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences in our iconic South Beach location. Enjoy competitive hourly rates, flexible scheduling, and immediate compensation for your hard work. Perfect for students, travelers, and career changers seeking fast financial rewards.
Our hotel offers a dynamic work environment with opportunities for growth, complimentary meal benefits, and access to exclusive employee events. Located steps from Miami's famous beaches and nightlife, this role combines career advancement with an unbeatable lifestyle.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Process payments and handle cash/credit transactions securely
- Resolve guest inquiries and concerns with exceptional service
- Coordinate housekeeping and maintenance requests
- Market hotel amenities and local attractions to guests
- Maintain accurate records of guest interactions
- Uphold strict safety and sanitation protocols
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Proficiency in booking software (Opera, Fidelio, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid Florida driver's license (if required for errands)
- Fluency in English; Spanish proficiency highly valued