Job Description
Join our dynamic team at Hospitality Plus DC, where we value your dedication and reward you daily! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences at our premium downtown property. No experience required – we provide comprehensive training to launch your hospitality career. Enjoy the flexibility of part-time hours with the unique benefit of same-day pay through our digital payroll system. Work in the heart of the nation's capital while building transferable skills in customer service, communication, and operations management.
Responsibilities
- Deliver warm, professional welcome to all guests with personalized check-in/check-out services
- Manage reservations, room assignments, and billing inquiries using property management systems
- Handle guest requests promptly, coordinating with housekeeping and maintenance teams
- Maintain accurate records of guest interactions and financial transactions
- Process payments and manage cash drawer with precision and integrity
- Collaborate with security team to ensure guest safety and property security protocols
- Uphold brand standards through consistent service delivery and professional appearance
Qualifications
- No prior experience required – we invest in training motivated individuals
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Proficiency with basic computer applications and willingness to learn proprietary systems
- Strong problem-solving abilities with a customer-first mindset
- Reliability and punctuality with flexible availability (including weekends)
- Positive attitude and passion for creating memorable guest experiences