Job Description
Launch your hospitality career with us! We're urgently hiring Front Desk Agents for immediate positions in Detroit. No experience required – we provide comprehensive training to develop your skills in guest services, reservations, and hotel operations. Join our award-winning team where your smile and dedication will shine!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle phone calls and digital communications professionally
- Assist with room reservations and guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with exceptional service
- Operate hotel management systems (training provided)
Qualifications
- No prior experience necessary – training included
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Punctual and reliable work ethic
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods