Job Description
Join our dynamic team at Grand Plaza Hotel and unlock your potential in hospitality! We're seeking passionate Front Desk Agents who thrive in fast-paced environments and value daily pay flexibility. Experience the excitement of Dallas while delivering exceptional guest service in our luxury downtown location. Enjoy competitive compensation, free meals, and growth opportunities within our award-winning hotel chain. Perfect for students, professionals, and those seeking immediate income without waiting for weekly pay cycles.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficient in hotel management software (Opera, etc.)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling proficiency
- Professional appearance and positive attitude
- Valid Texas driver's license (for local errands)