Job Description
Join our dynamic team as a Front Desk Agent at Grand Hospitality Group, where exceptional guest experiences meet daily pay flexibility! We're seeking passionate professionals to create memorable stays for travelers in Louisville's vibrant downtown. Enjoy competitive compensation paid daily, flexible scheduling, and a supportive work environment. Ideal for students, gig workers, or career changers seeking immediate income without payroll delays.
Our Louisville hotel combines modern luxury with Southern charm, and we need your hospitality expertise to shine. This role offers rapid onboarding, comprehensive training, and opportunities for advancement within our growing hospitality network.
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries with professionalism and local knowledge
- Manage room reservations and billing transactions
- Resolve guest concerns promptly to ensure satisfaction
- Maintain accurate records of guest interactions and room status
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient with hotel management software (e.g., Opera, Cloudbeds)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Valid driver's license and reliable transportation
- Positive attitude with genuine hospitality passion