Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Front Desk Agent with daily pay! Enjoy the flexibility of part-time hours while providing exceptional guest experiences in Cleveland's vibrant downtown. We're seeking energetic professionals who thrive in fast-paced environments and value immediate compensation. Our modern hotel offers competitive wages, free parking, and opportunities for advancement. Apply today and start earning daily!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean, organized front desk area
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with hotel software (Opera, etc.)
- Strong communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Valid Ohio driver's license (if required for shuttle duties)
- Flexible availability including nights/weekends
- Basic math and cash handling skills
- Professional appearance and demeanor