Job Description
Join our award-winning team at Grand Harbor Hotel, Boston's premier waterfront destination! We're seeking passionate hospitality professionals to deliver exceptional guest experiences with weekly pay. Enjoy competitive wages, comprehensive benefits, and a vibrant work culture in the heart of downtown Boston. Apply today and start your journey in luxury hospitality!
Responsibilities
- Manage check-in/check-out procedures with precision and efficiency
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (Opera) effectively
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in hotel management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required
- Basic math and cash handling skills
- Positive attitude with strong attention to detail
- Must be authorized to work in the US