Job Description
Join Portland's premier hospitality team and enjoy the freedom of daily pay! Urban Hotels Portland is seeking energetic Front Desk Agents to deliver exceptional guest experiences in our downtown boutique hotel. With same-day payment options, you'll never wait for your paycheck while building a rewarding career in the heart of Oregon's tourism hub.
We offer competitive hourly wages, comprehensive benefits, and growth opportunities within our expanding portfolio of luxury properties. Perfect for career-driven individuals who value financial flexibility and professional development in the dynamic hospitality industry.
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle reservation inquiries and modify bookings in real-time
- Process payments and manage cash drawer operations
- Resolve guest concerns with prompt, personalized solutions
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain accurate shift reports and documentation
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency with Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Flexible availability including weekends/holidays
- Valid Oregon Food Handler's card (or willingness to obtain)
- Basic math and cash handling aptitude
- Ability to stand for extended periods
- Positive attitude and service-oriented mindset