Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent! We're urgently seeking energetic, customer-focused individuals to create memorable guest experiences. No hospitality experience needed – we provide comprehensive training. Enjoy competitive pay, benefits, and a supportive work environment in Fresno's vibrant hospitality scene.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts
- Positive attitude and problem-solving mindset
- No experience required – training provided