Job Description
Join our prestigious downtown hotel and become the heart of our guest experience! We're seeking a dynamic Front Desk Agent to deliver exceptional service with the unique advantage of daily pay. Located in the vibrant French Quarter, you'll welcome international travelers and locals alike while showcasing the soul of New Orleans. Enjoy competitive hourly rates, comprehensive benefits, and a supportive team environment where your contributions are recognized immediately.
At Grand Orleans Hotel, we celebrate diversity and foster career growth. Our commitment to excellence is matched only by our dedication to our team members' financial well-being through our revolutionary daily pay program. Apply today to start your journey in hospitality with us!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency in PMS systems (e.g., Opera, Delphi)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid Louisiana hospitality certification preferred
- Spanish language skills a plus