Job Description
Join our prestigious Grand Plaza Hotel in Houston as a Front Desk Agent and experience the luxury of daily pay! We're seeking dynamic professionals to deliver exceptional guest experiences while enjoying financial flexibility. This is your opportunity to work in a vibrant hospitality environment with immediate compensation for your hard work.
As a cornerstone of our guest services team, you'll be the first point of contact for international travelers and business executives. Our competitive hourly rates, combined with daily payment options, ensure you're rewarded promptly for your dedication. Full training provided – no hospitality experience required!
Responsibilities
- Check in/out guests with efficiency and professionalism using Opera PMS
- Manage reservations and room assignments while optimizing occupancy
- Process payments and handle cash transactions accurately
- Resolve guest inquiries and complaints with exceptional service
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and services to enhance guest experience
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to work flexible shifts including nights/weekends
- Positive attitude and problem-solving mindset
- Attention to detail in financial transactions
- Valid Texas driver's license (if required for errands)
- Must pass background check and drug screening