Job Description
Join our dynamic team at Nashville's premier boutique hotel! We're seeking energetic Front Desk Agents with exceptional customer service skills. Enjoy the flexibility of daily pay while working in Music City's vibrant hospitality scene. This is your opportunity to shine in a fast-paced environment where every guest interaction matters.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized lobby area
Qualifications
- Previous hotel or customer service experience required
- Proficient with reservation software (Opera, etc.)
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling proficiency
- Positive attitude and team player mindset
- Valid Tennessee driver's license (if transporting guests)