Job Description
Join Coastal Hospitality Group as a Front Desk Agent and experience the freedom of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our premium Long Beach property. This shift-based role offers flexible scheduling while ensuring you receive compensation daily for your hard work. As the first point of contact, you'll create memorable stays for our diverse clientele in Southern California's vibrant coastal destination.
Responsibilities
- Manage seamless guest check-in/check-out processes using PMS systems
- Handle reservations, room assignments, and payment processing
- Resolve guest inquiries with professionalism and problem-solving skills
- Coordinate with housekeeping and maintenance teams for operational excellence
- Maintain accurate guest records and confidential information
- Process daily financial transactions and reconcile accounts
- Uphold brand standards through consistent service delivery
Qualifications
- 1+ years hospitality or customer service experience required
- Proficiency with hotel management software (Opera, etc.)
- Exceptional communication and conflict resolution abilities
- Flexible availability for day/evening/weekend shifts
- Strong attention to detail and multitasking capabilities
- Basic knowledge of local attractions and transportation
- High school diploma or equivalent certification