Job Description
Are you looking for a Front Desk Agent role that values your time and hard work? Apex Hospitality Solutions is hiring immediately in New York City! We specialize in connecting talent with top-tier opportunities, offering the convenience of Daily Pay and the flexibility of Shift Work.
As the first point of contact for our guests, you will set the tone for their entire stay. We are looking for a reliable, energetic individual who thrives in a fast-paced environment and is committed to delivering world-class service.
Key Perks of Joining Our Team:
- Daily Pay Options: Get access to your earnings on the same day you work.
- Flexible Scheduling: Choose shifts that work around your life.
- Competitive Pay: Top-tier hourly rates for New York City.
- Professional Development: Ongoing training and career advancement.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage all front desk operations, including check-ins, check-outs, and room assignments.
- Process payments accurately using POS systems and handle cash/credit transactions.
- Answer incoming calls, respond to emails, and manage correspondence professionally.
- Maintain the cleanliness and organization of the reception area and lobby.
- Assist guests with inquiries regarding local directions, amenities, and services.
- Monitor building security and report any maintenance issues or safety concerns.
Qualifications
- High school diploma or equivalent; post-secondary education in Hospitality is a plus.
- Previous experience in a front desk, reception, or customer service role is highly preferred.
- Strong interpersonal and communication skills with a focus on guest satisfaction.
- Proficient in Microsoft Office Suite and property management software (e.g., Opera, SkyTouch).
- Ability to work various shifts, including weekends, nights, and holidays.
- Professional appearance and a positive attitude.