Job Description
We are seeking a dedicated Front Desk Agent to join our team in Sacramento, CA. If you are looking for a role that offers flexibility, immediate opportunities, and Daily Pay options, this is the perfect opportunity for you.
As a key member of our front-line team, you will ensure our guests have a seamless and memorable experience from the moment they arrive. We pride ourselves on our high-conversion environment and employee-first culture.
Why Join Us?
• Daily Pay Option: Get paid when you want, not just once a week.
• Shift Work Available: Flexible scheduling including nights, weekends, and holidays.
• Growth Opportunities: Clear paths for advancement within the hospitality sector.
Responsibilities
- Check guests in and out efficiently while verifying registration information and collecting payments.
- Answer incoming calls, manage emails, and address guest inquiries regarding local attractions, amenities, and services.
- Handle cash, credit card, and check transactions with strict accuracy and adherence to company policies.
- Maintain the cleanliness and professional appearance of the front desk and lobby areas at all times.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Resolve guest complaints and issues promptly to ensure high levels of customer satisfaction.
Qualifications
- Previous experience in a front desk, reception, or hospitality role is preferred but not required for high-performers.
- Strong verbal communication and interpersonal skills.
- Ability to work various shifts, including nights, weekends, and holidays.
- Professional appearance and a positive, outgoing attitude.
- Proficiency with basic computer software and reservation systems.
- Must be reliable and punctual.