Job Description
Join our award-winning team at Harborview Hotels as a Front Desk Agent where your dedication to exceptional guest experiences is rewarded with daily pay! We're seeking charismatic professionals to create memorable first impressions in our vibrant Tampa location. Enjoy competitive hourly rates, comprehensive benefits, and a supportive environment that values your growth. If you thrive in fast-paced hospitality settings and appreciate financial flexibility, apply today to start earning daily while building your career in luxury hospitality.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservation inquiries, modifications, and confirmations via phone/digital platforms
- Process payments, resolve billing discrepancies, and maintain accurate guest records
- Coordinate with housekeeping, maintenance, and valet services to ensure seamless operations
- Act as primary resource for guest requests, local recommendations, and issue resolution
- Uphold brand standards through attentive service and professional appearance
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in PMS systems (e.g., Opera, Sabre)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic math and cash handling accuracy
- Flexible availability including nights/weekends/holidays
- Valid Florida driver's license preferred