Job Description
Join Raleigh's premier luxury hotel where weekend magic happens! We're seeking passionate hospitality professionals to deliver unforgettable guest experiences during our busiest weekend periods. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while showcasing Southern charm in the heart of North Carolina's capital.
Why Weekend Work with Us?
- Premium weekend shift premiums ($3/hr differential)
- Complimentary hotel discounts worldwide
- Fast-track career advancement opportunities
- Dynamic downtown location with walkable entertainment
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures with efficiency and warmth
- Resolve guest inquiries and concerns promptly using solution-oriented approaches
- Coordinate seamless room turnovers and maintain property standards
- Execute upselling strategies for premium rooms and amenities
- Collaborate with cross-functional teams during peak weekend periods
- Maintain detailed records and follow proper safety protocols
Qualifications
- 1+ years hotel/hospitality experience preferred
- Flexible availability including weekends, holidays, and nights
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic computer literacy (PMS systems a plus)
- Valid North Carolina driver's license (if valet driving required)
- Professional appearance and energetic demeanor
- Must be 18+ years old