Job Description
Are you looking for shift work that offers flexibility and the unique benefit of daily pay? Oceanfront Hospitality Group is seeking a charismatic and professional Front Desk Agent to join our vibrant team in Virginia Beach.
In this pivotal role, you will be the face of our hotel, ensuring every guest feels welcomed and valued from the moment they arrive. We pride ourselves on high-quality service and a supportive work environment.
Why Join Us?
- Access to Daily Pay options for your hard work.
- Flexible scheduling to accommodate your lifestyle.
- Competitive hourly rates and performance bonuses.
Responsibilities
- Greet and welcome guests warmly upon arrival, checking them in with efficiency and a smile.
- Handle all front desk operations, including check-outs, reservations, and managing the switchboard.
- Process payments accurately using the Point of Sale (POS) system.
- Address guest inquiries, complaints, and requests promptly and professionally.
- Manage room keys/fob access and maintain the organization of the front desk area.
- Assist in coordinating housekeeping and maintenance requests.
- Ensure compliance with all safety and security protocols.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk or hospitality role is preferred but not mandatory.
- Strong computer skills and proficiency with property management systems (PMS).
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and work a variety of shifts, including weekends and holidays.
- A positive attitude and a customer-first mindset.