Job Description
Are you a people person looking for an exciting opportunity in the hospitality industry? Apex Hospitality Group is currently seeking a dedicated and enthusiastic Front Desk Agent to join our team in Dallas, Texas. We pride ourselves on providing exceptional guest experiences, and we are looking for individuals who share our passion for excellence.
Why Join Us?
• Zero Experience Needed: We provide comprehensive on-the-job training.
• Competitive Pay: Earn between $18.00 and $22.00 per hour.
• Growth Opportunities: Clear pathways for career advancement within the hospitality sector.
• Modern Environment: Work in a state-of-the-art facility with a supportive team culture.
Why Join Us?
• Zero Experience Needed: We provide comprehensive on-the-job training.
• Competitive Pay: Earn between $18.00 and $22.00 per hour.
• Growth Opportunities: Clear pathways for career advancement within the hospitality sector.
• Modern Environment: Work in a state-of-the-art facility with a supportive team culture.
Responsibilities
- <ul><li>Greet and welcome guests warmly upon arrival with a professional demeanor.</li><li>Manage the front desk operations, including check-ins, check-outs, and registration processes.</li><li>Answer incoming phone calls and emails promptly and professionally, addressing inquiries or routing them appropriately.</li><li>Maintain a clean, organized, and welcoming reception area at all times.</li><li>Process payments and handle cash or credit transactions accurately.</li><li>Assist guests with directions, local recommendations, and general information.</li><li>Collaborate with the housekeeping and maintenance teams to ensure guest satisfaction.</li></ul>
Qualifications
- <ul><li>No prior experience required; we value attitude and work ethic over specific history.</li><li>High School Diploma or GED equivalent is preferred.</li><li>Strong verbal communication skills with a friendly and approachable personality.</li><li>Basic computer literacy and comfort with using property management software.</li><li>Ability to stand for extended periods and perform physical tasks such as lifting luggage or supplies.</li><li>Flexibility to work various shifts, including weekends, holidays, and evenings.</li><li>Reliable transportation to and from the workplace.</li></ul>