Job Description
Join our award-winning hospitality team at Oceanview Resorts as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable first impressions for our guests. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and growth opportunities within our expanding portfolio of premium properties. Work in a dynamic beachfront environment while developing transferable skills in guest relations, reservation systems, and revenue management. Apply today to start your journey in one of Virginia's most vibrant tourism destinations!
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out experiences
- Manage room reservations and maintain accurate guest records
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams
- Upsell resort amenities and special packages
- Maintain clean and organized front desk area
- Participate in daily shift briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (MS Office, reservation systems)
- Strong communication and interpersonal skills
- Professional appearance and courteous demeanor
- Ability to multitask in fast-paced environments
- Attention to detail and problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license (preferred for local errands)