Job Description
Join Coastal Hospitality Group as a Front Desk Agent and launch your career in the vibrant hospitality industry! We're seeking energetic, guest-focused individuals to deliver exceptional experiences at our premier Virginia Beach location. As the first point of contact, you'll create memorable moments for travelers while developing valuable skills in customer service, operations, and teamwork. Enjoy competitive pay, comprehensive training, and a supportive team environment that promotes growth. Your journey in hospitality starts here!
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage reservations and room assignments using property management systems
- Handle guest inquiries and resolve issues promptly with empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards and safety protocols at all times
- Assist with valet services and lobby operations as needed
Qualifications
- High school diploma or equivalent required
- 0-2 years hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Flexible schedule availability including weekends/holidays
- Valid driver's license for valet duties (if applicable)
- Positive attitude with problem-solving aptitude