Job Description
Join our award-winning team as an Entry-Level Front Desk Agent at Hospitality Horizons Inc. in Omaha! This dynamic role is perfect for hospitality enthusiasts seeking to launch their careers with flexible shift schedules. You'll be the first point of contact for guests, delivering exceptional service while managing check-ins, reservations, and daily operations. Enjoy competitive pay, comprehensive training, and growth opportunities in Nebraska's thriving hospitality sector. Apply today to start your journey!
Responsibilities
- Manage guest check-ins/check-outs efficiently using property management systems
- Handle reservation inquiries and modify bookings in real-time
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest inquiries and complaints with professionalism
- Perform daily audits of front desk operations
- Maintain a clean and organized lobby environment
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic proficiency with hotel software and MS Office
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Must pass background check and drug screening