Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career in Detroit! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences. Enjoy weekly pay, comprehensive training, and a supportive team environment. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Answer phone calls and manage inquiries with professionalism
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with concierge services and local recommendations
- Resolve guest concerns promptly and maintain positive relationships
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Positive attitude with customer service focus
- Reliable transportation to downtown Detroit location
- No prior experience necessary – training provided!