Job Description
Join our award-winning Mesa hotel team as a Front Desk Agent! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences. This full-time role includes evening/night shifts and offers comprehensive training in hospitality operations. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Perfect for hospitality newcomers looking to build their career in Mesa's vibrant tourism industry.
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments via PMS software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and POS system experience
- Strong communication and customer service skills
- Ability to work flexible shifts (evenings/nights)
- Attention to detail and problem-solving abilities
- Valid AZ driver's license (preferred)
- Previous hospitality experience (not required)